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These Terms & Conditions govern your access to and use of the Lima Petro Refinery website at limapetrorefinery.com, and the supply of products and services by Lima Petro Refinery ("Lima Petro", "we", "us", or "our") to its customers. By browsing this website, requesting a quotation, or placing an order, you agree to be bound by these terms.
In these Terms, the following words have the following meanings:
This website is provided for general informational and commercial communication purposes. You agree to use it in compliance with all applicable laws and only for lawful purposes.
We reserve the right to suspend, restrict or terminate access for any user who violates these terms.
Product descriptions, datasheets, distillation ranges, viscosity values, density figures and other technical data published on this website are provided in good faith and based on routine laboratory testing of representative batches.
Such data is indicative and may vary slightly between production runs within the stated ranges. Where exact, contractual specifications are required, Lima Petro will issue a Certificate of Analysis (COA) for the actual batch supplied at the time of shipment.
Customers are responsible for confirming that the Product is suitable for their intended use, regulatory environment and application before placing an Order. Lima Petro is not liable for misuse or for applications not validated by the Customer.
All quotations issued by Lima Petro are valid for the period stated in the quotation (and where no period is stated, for seven (7) calendar days). Quotations are subject to availability and may be withdrawn or revised at any time prior to acceptance.
An Order is binding only once it has been confirmed in writing by Lima Petro, typically by issue of a signed Proforma Invoice or sales contract. The Proforma Invoice, together with any annexed specifications, forms part of these Terms.
Lima Petro reserves the right to refuse, reduce or cancel any Order at its discretion, including for reasons related to credit, compliance, supply availability or destination country.
Prices are quoted in the currency stated on the Proforma Invoice (typically USD or AED) and are exclusive of any applicable taxes, duties, port charges or destination fees unless explicitly stated otherwise.
Shipments are arranged in accordance with Incoterms 2020 as specified in the Proforma Invoice. Risk of loss or damage passes to the Customer in accordance with the applicable Incoterm at the agreed delivery point.
Products may be supplied in any of the following formats, subject to availability and destination requirements: bulk road tankers (approximately 24–25 MT), ISO tank containers, flexi tanks, 1000-litre IBCs (approximately 850 kg net) and 208-litre steel drums (approximately 180 kg net).
All hazardous shipments are documented and labelled in compliance with the IMDG Code for sea transport and the ADR convention for road transport, as applicable. Material Safety Data Sheets (MSDS), Certificate of Origin (COO) and Certificate of Analysis (COA) are provided as standard.
Estimated dates of dispatch and delivery are given in good faith but are not guaranteed. Lima Petro shall not be liable for delays caused by carriers, customs authorities, port congestion or other circumstances outside its reasonable control.
Every shipment is supported by a batch-specific Certificate of Analysis confirming the actual test results against the agreed specification, and by a Material Safety Data Sheet describing the chemical, physical, transport and emergency-response information for the Product.
Quality control is performed in our in-house laboratory and follows the relevant ASTM test methods referenced on each Datasheet. Where customer-specific or destination-specific certifications are required (for example third-party inspection), these can be arranged in advance at the Customer's cost.
The Customer must inspect the Products promptly upon arrival and notify Lima Petro in writing of any visible damage, shortage or non-conformity within seven (7) calendar days of arrival at the agreed delivery point. Concealed defects must be notified within thirty (30) calendar days of arrival.
Claims should be accompanied by photographs, the batch number, the COA reference and, where relevant, an independent inspector's report. Without timely written notification and supporting evidence, the Products are deemed accepted.
Where a claim is accepted, Lima Petro's liability is limited, at its option, to replacement of the non-conforming quantity, issue of a credit note, or refund of the invoice value of that quantity. Lima Petro does not accept returns of bulk or hazardous Products that have left its custody, except by prior written agreement.
All trademarks, logos, photography, written content, layouts, specifications, datasheets and other materials on this website are the property of Lima Petro Refinery or its licensors and are protected by applicable intellectual-property laws.
You may view and download materials for personal, non-commercial reference and for the purpose of evaluating a potential commercial relationship with Lima Petro. Any other reproduction, redistribution, modification or commercial use requires our prior written consent.
To the maximum extent permitted by applicable law, Lima Petro's total aggregate liability arising out of or in connection with any Order shall not exceed the invoice value of the Products supplied under that Order.
In no event shall Lima Petro be liable for any indirect, incidental, consequential or punitive damages, including without limitation loss of profit, loss of business, loss of goodwill, production downtime or third-party claims, even if advised of the possibility of such damages.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable mandatory law.
Lima Petro shall not be liable for any failure or delay in performance to the extent caused by events beyond its reasonable control, including acts of God, war, terrorism, sanctions, civil unrest, strikes, epidemics, fire, flood, severe weather, breakdown of plant or transport infrastructure, raw-material shortages, regulatory action, or denial of export or import permits.
On the occurrence of a force-majeure event, Lima Petro will use reasonable efforts to notify the Customer, mitigate the impact and resume performance as soon as practicable. If a force-majeure event persists for more than ninety (90) calendar days, either party may terminate the affected Order by written notice, without further liability except for amounts owing for Products already delivered.
The Customer represents and warrants that it will comply with all applicable export-control laws, trade sanctions and customs regulations of the producing country, the destination country and any intermediate jurisdictions. The Customer shall not re-export, re-route or divert the Products to any destination or end-user prohibited by such laws.
Lima Petro reserves the right to decline any Order, suspend shipments or terminate a contract where compliance with such laws would, in our reasonable judgement, be impaired.
Unless otherwise agreed in writing, these Terms and any contract for the supply of Products are governed by the laws of the Islamic Republic of Iran, without regard to its conflict-of-law principles.
The parties shall first attempt to resolve any dispute in good faith through direct negotiation. Where a dispute cannot be resolved within sixty (60) calendar days, it shall be referred to arbitration in Tehran in accordance with the rules of the Arbitration Centre of the Iran Chamber of Commerce, before a single arbitrator conducting proceedings in English. The arbitration award shall be final and binding.
We may update these Terms from time to time to reflect changes in our products, business or applicable law. The current version is always available on this website with its effective date and version number.
For ongoing contracts, the version of the Terms applicable to an Order is the version in force at the date the Order was confirmed, unless the parties agree otherwise in writing.
If you have any questions about these Terms & Conditions, please contact us.
We routinely tailor terms for long-term offtake, large-volume contracts and destination-specific compliance requirements.